Privacy Policy

Introduction

Welcome to https://ai-customized-digital-welcome-booklets.livebursts.com (hereafter referred to as “AI Customized Digital Welcome Booklets,” “the Company,” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and processing of personal information in alignment with various international privacy laws, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s ConnectiCUT Data and Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered through https://ai-customized-digital-welcome-booklets.livebursts.com (the “Platform”). Please note that this Policy does not extend to third-party platforms, apps, or services accessible via links on our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines our practices when:

You use our applications and services as an authorized user, whether through a personal account or a corporate subscription.
You visit our websites linked to this policy.
We communicate with you via email, calls, texts (SMS), or other channels, including newsletters and promotional messages.

Personal Data Collection

We collect various types of personal data, including:

Account Information: Details related to your user account creation, such as usernames, passwords, and profile settings.
Payment Information: Payment details used for transactions on our platform, like credit/debit card numbers, billing addresses, and payment history.
Financial Information: Data related to your financial status or transactions, which may include bank account information and cryptocurrency wallets (if applicable).
Purchase Information: Details of products and services you have purchased from us, including order numbers, quantities, and transaction dates.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and advertising IDs.
Location Data: Information about your geographical location when you use our location-based services or provide consent for location tracking.
Feedback: Your comments, reviews, ratings, and responses to surveys or customer support interactions.
Social Media Information: Data from social media platforms when you connect your account with our service or interact with us on social media.
Product Information: Details about products you have viewed or purchased, including product preferences and customization options.

We collect this data through various means, including direct user input, interactions with our applications and services, and automated technologies such as cookies and device fingerprinting. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

We use cookies and similar tracking technologies for several purposes:

Strictly Necessary: These cookies enable core functionalities of our platform, such as account login, shopping cart management, and page navigation.
Preference: They remember your preferences and settings to provide a personalized experience.
Analytics: Analytics cookies help us understand how users interact with our platform, providing insights for improvement and optimization.

Users can exercise control over non-essential (i.e., analytics and advertising) cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and its purpose:

Financial and transaction data may be retained for up to 7 years due to legal requirements.
Account information is usually kept for as long as your account remains active or until you request its deletion.
Location data and logs are typically deleted after a certain period, unless required for legal reasons.

When no longer needed, we securely delete or anonymize personal data, ensuring it cannot be associated with an identifiable individual without additional information.

Your Rights

Depending on your jurisdiction, you have several rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, except under certain circumstances.
Restriction: The right to restrict processing of your personal data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for certain purposes.
Non-Discrimination: The right to be free from discrimination based on your exercise of data protection rights.

To exercise these rights or to file appeals/complaints regarding data processing, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website, and updated versions will be posted here. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Information

For any questions regarding privacy, data protection, or this Policy, please contact us:

Email: [email protected]
Mail: AI Customized Digital Welcome Booklets, Privacy Team, [Address]

We are committed to handling your personal data with care and transparency. By using our Platform, you agree to the terms outlined in this Privacy Policy.